Could NOT believe the service. I am a waitress myself and I was completely disgusted... Our waitress forgot about us the whole night. After our food came out we didn't see her until it was time to pay. After that, we asked for the manager because gratuity was added at 18% of each meal that was paid for separately.... we were going to tip but the service wasn't worth 18% of each bill. The manager approached our table with the biggest attitude and walked away without an apology or anything. After our waitress took gratuity off each bill she returned and THREW the new bills on the table at each of us. Needless to say we will NOT be returning there.
We were really surprised with how good this restaurant is. Had the Prime Rib with double stuffed potato and a salad. Also had fried cheesecake. Yum!
We needed a 4-top plus a high chair and had to wait while the place was at 50% capacity and other people were being seated. Once we did get a table, the 2 tables around us had already ordered before we got our drink order taken. It was my mom's birthday and her drink had some food particles on it and when she tried to get them to change it they blamed it on the baby! We ordered our food and I asked for green beans instead of baked potato and my food came out with baked potato she said it would be $3 to order green beans, which is the cost of an additional side. The manager refused to come to our table to talk to us. We are locals and was there with 4-generations (baby, dad, grandma, and great-grandma). We usually come here for all of our family events but not any more after this experience!
Great employees and great food. Can recommend to locals and tourists as well. We are satisfied every visit.
We were able to go with 17 people in our family WITH kids and make reservations. The atmosphere was great for kids as it was casual. The food was really good, hot, and everyone was pleased with their meal. Great choice on our vacation.
Quartermaster S Restaurant Tavern is a US Restaurant based in Surf City, North Carolina. Quartermaster S Restaurant Tavern is located at 13741 NC-50, Surf City, NC 28445, USA.
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